Quotation Policy for Essential Security Supplies Limited

Effective Date: 1st March 2025

At Essential Security Supplies Limited, we aim to provide transparent and competitive pricing. This Quotation Policy outlines the terms under which we offer quotes for our products and services.


1. Requesting a Quote

  • Quotes can be requested via our website, email, or phone.

  • To provide an accurate quote, we may request detailed information about your requirements, including quantities, delivery location, and specific product preferences.


2. Validity of Quotes

  • All quotes are valid for 30 days from the date of issue, unless otherwise specified on the quotation itself.

  • Prices are subject to change after the validity period due to supplier costs, currency fluctuations, or market conditions.


3. Pricing & Inclusions

  • Quoted prices are in [NZD or AUD] and may include or exclude GST, as specified.

  • Quotes may include product costs, shipping estimates, and any applicable installation fees (if requested).

  • Any additional costs, such as custom duties or special handling, will be clearly outlined.


4. Acceptance & Orders

  • Quotes must be accepted in writing (via email or signed document) to proceed with an order.

  • Acceptance of a quote does not guarantee stock availability. Product availability will be confirmed at the time of order placement.


5. Changes & Revisions

  • Revisions to a quote can be requested before acceptance. We will provide an updated quote reflecting any changes.

  • Once a quote is accepted, any further changes may result in revised pricing.


6. Cancellations

  • Quotes are non-binding until an order is placed. Once an order is confirmed, cancellation policies outlined in our Returns & Refunds Policy will apply.


7. Contact Us

If you have any questions about our Quotation Policy, please get in touch:

Essential Security Supplies Limited Email: sales@esssec.co.nz Phone: +64 9 4151500 Address: Unit 2, 4 Civil Place, Rosedale, Auckland 0632.

By using our website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.