Terms and Conditions for Essential Security Supplies Limited

Effective Date: 1st March 2025

Welcome to Essential Security Supplies Limited! By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.

1. Definitions

  • "Company," "we," "us," or "our" refers to Essential Security Supplies Limited.

  • "User," "you," or "your" refers to anyone who accesses or uses our website.

  • "Website" refers to our e-commerce platform and any associated digital services.

2. Use of the Website

  • You must be at least 18 years old or have parental consent to use our website.

  • You agree not to use the website for any unlawful purpose or in a way that may impair its functionality.

  • Trade pricing is only displayed once you have been approved as a trade customer and requires a trade login
  • Quantities displayed on this website are indicative only and we do not guarantee error-free content.

3. Product Information & Availability

  • We strive to ensure product descriptions, images, and pricing are accurate, but we do not guarantee error-free content.

  • Availability of products is subject to change without notice. We reserve the right to discontinue or limit quantities at our discretion.

4. Pricing & Payments

  • Prices are listed in [NZD or AUD, depending on your region] and include GST unless otherwise stated.

  • We accept various payment methods through secure third-party payment providers.

  • Orders are processed upon successful payment. We are not responsible for delays caused by payment verification.

  • All items remain the property Essential Security Supplies Limited until fully paid for.

5. Order Processing & Delivery

  • Orders are processed within [1-2] business days. Delivery times vary based on location and courier services.

  • Made to order items  may vary any ware from 1 - 12 weeks dependant on the manufacturer and country of origin.  For mote accurate details seek direct advice from us.

  • Risk of loss and ownership transfers to you upon delivery.

6. Returns & Refunds

  • Please refer to our Returns Policy for details on returning items, exchanges, and refunds.

7. Intellectual Property

  • All website content, including logos, text, graphics, and product listings, is owned by Essential Security Supplies Limited and protected by intellectual property laws.

  • You may not reproduce, distribute, or modify any content without prior written consent.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

  • Our total liability for any claim will not exceed the amount paid for the product in question.

9. Warranties & Disclaimers

  • Products may be covered by manufacturer warranties. We disclaim all other warranties, express or implied, to the extent permitted by law.

10. Third-Party Links

  • Our website may include links to third-party sites for your convenience. We are not responsible for their content or practices.

11. Privacy Policy

  • Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your data.

12. Amendments & Termination

  • We reserve the right to update these Terms at any time. Continued use of the website after changes implies acceptance.

  • We may suspend or terminate your access for violations of these Terms.

13. Governing Law

  • These Terms are governed by the laws of New Zealand. Any disputes will be resolved in the courts of New Zealand.

14. Contact Us

For questions or concerns about these Terms, please contact us at:

Essential Security Supplies Limited Email: admin@esssec.co.nz Phone: +64 9 4151500  Address: Unit 2, 4 Civil Place, Rosedale, Auckland 0632

By using our website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.